Nuance product support for Microsoft Windows 7
| Products: Dragon NaturallySpeaking 10; PDF Converter Professional 5, 6; OmniPage 17; PaperPort 11, 12; |
Nuance Desktop Product Support for Windows 7:
The following Nuance products are fully supported on Windows 7:
- Dragon NaturallySpeaking 10.1 (supported on both 32 bit and 64 bit Windows Operating Systems)
- OmniPage 17
- OmniPage Professional 17 with PDF Create! 5
- OmniPage 16 SE
- PDF Converter 6
- PDF Converter Professional/Enterprise 6
- PDF Create! 6
- PaperPort 12
- PaperPort 11
- PaperPort 11 SE
- PaperPort Professional 12 with PDF Create! 5 and PDF Viewer 5
The following Nuance products are being tested to confirm support for Windows 7. This article will be updated when testing is complete:
- OmniPage 16
- OmniPage Professional 16
- PaperPort 11 Home
- PaperPort Professional 11
- PDF Converter 5
- PDF Converter Professional/Enterprise 5
- PDF Create! 5
The following Nuance products are not supported on Windows 7:
- Dragon NaturallySpeaking 9
- Dragon NaturallySpeaking 10.0
- IBM ViaVoice 10
- OmniPage 15 SE
- OmniPage 15
- OmniPage Professional 15
- OmniForm 5
- OmniForm Filler 5.5
- OmniForm Premium 5
- PaperPort 10 SE
- PaperPort 10
- PaperPort Professional 10
- PDF Converter 4
- PDF Converter Professional 4
- PDF Create! 4
- TextBridge 11
- All previous versions of software listed here as well as all other Nuance Desktop Software.
Installation on Windows 7
Planning to upgrade to Windows 7:
If you are planning to install Windows 7 on an computer with an older operating system, we recommend uninstalling your Nuance software before starting the operating system upgrade. Failing to uninstall the Nuance software before upgrading the operating system may result in activation problems and program instability.
IMPORTANT: Upgrading to Windows 7 without following this advice may result in a limited functionality of the Nuance application, or a prompt may appear requiring a reinstallation of your damaged Nuance Software.
During the uninstallation process, an active internet connection will ensure that your product deactivates and your license key will be freed up for usage in the new environment (this will help you avoid running out of activations).
If there is a problem removing the Nuance software, please use the appropriate Nuance "Remover Tool" to manually remove the software. Remover Tools are available in the Nuance Knowledge Base, simply search for "remover tool" under the corresponding application.
Installing on Windows 7:
When installing Nuance Desktop Software on a Windows 7 system, the software will require activation. If the computer system was upgraded to Windows 7, the Nuance software will detect it has a different system. This will require an additional activation. We recommend uninstalling the Nuance software prior to installing Windows 7 while connected to the internet to ensure the used activation is freed up.
Activations have been exceeded:
When attempting to activate the Nuance software on Windows 7, a message appears stating activations have been exceeded. There are no additional computer system slots available for the serial number entered. Please contact Nuance Customer Service to request an additional activation. Proof of purchase may be required to fulfill this request.
http://support.nuance.com/customerservice/
For Scanner and Digital Recorder users:
We recommend visiting the manufacturer's website for the scanner or digital recorder to check for compatibility with Windows 7. Please note that some devices may not function properly in a Windows 7 environment, and the manufacturer may not have released a Windows 7 compatible driver. After encountering any hardware conflict, we recommend testing the device outside of the Nuance software.
TechNote Number: 6137
Published: 6/11/2009
Last Modified: 11/12/2009
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