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Service Pack 1 and 2 for OmniPage Pro 14

Products: OmniPage Pro 14

Information:

This document contains information about ScanSoft OmniPage Pro 14 Service Pack 1 & 2 and ScanSoft PDF Printer Service Pack 1 (included with the Office Edition).

These updates are available for download through the ScanSoft Update Service. The ScanSoft Update Service is an automatic update service included with OmniPage Pro 14. To open the ScanSoft Update Service, do the following:

  1. Click on "Help > ScanSoft on the Web > Get Latest Update".
  2. When the Update Service opens, click "Show Updates" then click "Add" on any of the available Service Pack(s) as desired.
  3. Click the "Next" button and then use the "Download" button to save the Service Pack(s) to the computer.
  4. Once downloaded, double-click the Service Pack to install them (one at a time). Please be sure to close out of all open applications before installing the Service Pack(s), except the service pack download.

Note: If the "Install Now" button is used instead of the "Download" button, a message may appear stating that all open applications should be closed before continuing the installation. All applications can be closed except for the "Update Service" Internet Explorer Window. The Service Pack(s) can be successfully installed with this window open by pressing the "Ignore" button, however all other applications including OmniPage Pro 14 must be closed.

The OmniPage Pro 14 installation CD is required to install the Service Pack(s). If OmniPage Pro 14 was downloaded from our Online Store (Digital River), the full download is required to install the Service Pack(s). Please extract the OmniPage Pro 14 download to a folder on the computer. When the installation of the Service Pack(s) ask for the OmniPage Pro 14 CD, click the "Browse" button and select the folder in which the extracted OmniPage Pro 14 download is located. Click OK and the installation should proceed without a problem.

****** IMPORTANT: THE SERVICE PACK IS ONLY ACCESSIBLE FROM WITHIN OMNIPAGE PRO 14. THIS TECHNOTE DOES NOT HAVE A LINK TO DOWNLOAD A PATCH ******

Issues fixed with Service Pack 2

Technote # Issue Resolved
3512 When attempting to save a document in OmniPage Pro 14, the "Save As" options are no longer grayed out. The options available under "Export Converters" are also now available.
4784 When using the “Send in Mail” option in a Batch Manager Job, the job will now finish and the status no longer remains on “Waiting” or “Running.”
New Extra spaces are no longer added to words in the text layer of Image on Text PDF files that were created by OmniPage Pro 14.
New The message “VeriSign Personal Trust Agent” will no longer appear when saving to PDF from OmniPage Pro when “None” was selected in the Digital Signature options.
New Saving to XML will now retain bulleting and numbering information. (Office Only)

Installation Notes for Service Pack 2:

  • Service Pack 1 and 2 are separate patches. The fixes in Service Pack 1 are not contained in Service Pack 2.
  • If both service pack 1 and service pack 2 is available for download, service pack 1 must be installed prior to installed service pack 2.
  • If only Service Pack 2 is displayed by the ScanSoft update service, then service pack 1 is already installed.

Issues Resolved in Service Pack 1:

Technote Number Issues Resolved
4771 The following error should no longer appear when launching or attempting to load PDF files in OmniPage Pro 14: “OmniPage has caused a problem and will be closed by Windows”.
4771 An “Error spooling” message should no longer appear when printing to the ScanSoft PDF Printer. This is resolved by the ScanSoft PDF Printer Service Pack 1.
3504 The following error should no longer appear when running Norton “One Button Checkup”:

“The key “CLSID\{5FFBB34D-C845-4903-AF34-5D036B0E0A6E}\LocalServer32,” refers to a missing file, “C:\PROGRA~2.0\OmniPage.exe”

4748 When saving the "Selected Zones" as an image file with OmniPage Pro 14, the following file types should create a separate file for each zone that is selected: JPG, PNG, GIF or PCX.
4749 When using a watch folder in conjuction with a barcode image to change the settings, the pages should no longer be saved in the wrong order.
4751 An "Unknown processing" error should no longer appear when choosing "Yes" to attempt to recover a file that may have been lost the last time OmniPage Pro 14 was open.
4752 When processing pages in OmniPage Pro 14, the character "." should no longer be used as a decimal separator instead of comma "," on computers running a French Windows ME operating system.
3541 The “Subject” line in the properties of an .rtf or .doc file should no longer be incorrect.
3536 The system no longer freezes when trying to use Direct OCR on two different Office applications. It is now possible to use Direct OCR in one Office application and then another without having to close the first Office Application.
3539 When using the option to “Send in Mail”, OmniPage no longer crashes after pressing “OK” on an exchange address book's window, when leaving the "to" field empty.
3535 Processing folders using a Job in the Batch Manager should no longer stop after 301 pages. It should continue running until all folders have been processed.
3540 OmniPage Pro 14 will no longer crash when switching the speech mode on and off using the F5 function key.
3542 The error "This program has performed an illegal operation and will be shut down" should no longer appear at the end of proofing a document using the Voice Assistant.
3538 When right clicking on a file and selecting “OmniPage Pro 14”, workflows that are designed to open a specific file type should only appear when right-clicking on that file type.
3537 PDF files created in OmniPage Pro 14 should no longer be much larger than PDF files created with OmniPage Pro 12.

In addition to the items listed above, the following issues have also been resolved in the Service Pack:

Exporting:

  • The “Export” button under "Tools > Training" was changed to “Extract” to better identify the function. This option is used to extract training data that is saved in an OPD file.
  • Improved stability when saving to an ODMA database.
  • When saving to "PDF with image substitutes" the embedded image(s) should now be exported correctly when "as is" is selected.
  • "PDF (*.pdf)" files created with OmniPage Pro 14 should now be searchable when using the Windows Search feature in Windows 2000.

Loading/Acquiring Images:

  • Improved reading and consolidation of fonts when loading PDF files.
  • Improved stability when loading very complex images.
  • When “Advanced” mode is selected in the “Load Image” dialog, OmniPage should now be able to add .GIF files to the list of images.
  • When loading password protected PDF files into OmniPage, embedded fonts should now appear properly within the Image Panel.

OmniPage Options:

  • OmniPage Pro 14’s voice control/recognition has been improved. OmniPage can now better detect commands for proofing and starting workflows.
  • OmniPage Pro 14 Retail no longer launches the Dragon NaturallySpeaking tray icon.

Other:

  • After installing the OmniPage Pro 14 Service Pack, FreeCell should continue working properly on Windows 98 SE.

Processing:

  • When manually creating table zones and then using the Auto Recognition, the table zone should no longer disappear or be recreated incorrectly.
  • When processing a document that contains Russian words, and there is more than one language selected for processing, the Russian words should no longer appear as underlined as uncertain words in the Text Editor.

Workflows:

  • When scrolling through workflows within the Workflow Assistant, Workflows should no longer disappear and the Workflow Assistant should no longer freeze.

Text Editor:

  • When processing files that contain bullets, OmniPage should now retain the layout of the Bullets with the document.

TechNote Number: 4777
Published: 4/16/2004
Last Modified: 3/7/2005

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